Privacy Policy

About This Policy

KMG Engineering Inc. ("KMG", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you interact with our website, contact forms, Google Ads lead forms, or any of our engineering and consulting services.

By submitting your information to us, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information — Full name, email address, phone number, and company name.
• Project Details — Property address, project type, scope description, and any files or drawings you share with us.
• Communication Records — Emails, messages, and notes from consultations or inquiries.
• Technical Data — IP address, browser type, and pages visited on our website, collected automatically via cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide engineering, structural, and permitting services.
• Prepare quotes, proposals, drawings, and project documentation.
• Communicate with you about project status, invoices, and deliverables.
• Comply with professional engineering regulations and legal obligations in Ontario and applicable provinces.
• Improve our services and marketing communications.
• Send relevant follow-up information if you have opted in through a lead form.

Google Ads Lead Forms

When you submit a lead form through one of our Google Ads campaigns, the information you provide — such as your name, email address, phone number, and project details — is transmitted to us via Google's lead form extension.

By completing and submitting a Google lead form, you consent to us receiving and using that information to contact you regarding your inquiry.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers — Trusted subcontractors or professionals (e.g., drafters, licensed engineers) who assist in delivering your project and are bound to maintain confidentiality.
• Legal Compliance — If required by law, regulation, or court order, or to protect the rights and safety of KMG Engineering or others.
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and meet professional engineering record-keeping requirements under Ontario's Professional Engineers Act.

Project files and related communications are retained for a minimum of 10 years in accordance with professional engineering standards.

Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is aggregated and anonymized where possible. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent to the use of your personal information, subject to legal or contractual obligations.
• Ask us to delete your information, where legally permissible.

To exercise any of these rights, please contact us using the information in Section 11 below.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the effective date shown at the top. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly.